Knowledgebase

Steps

1. Set the following in the "Add a New Email Account" section:
   • E-mail - Enter the name of the email account you want to create. This will be the username such as info@domain.com. Select the domain you want to use for the email account from the drop down menu.
   • Password - Enter the password you want to use for the new email account.
   • Mailbox quota (optional) - Enter the amount in megabytes you want set for the amount of disk space allocated to the new email account. We suggest keeping to the 250 MB suggested.
2. Click on the Create button.
3. You will see the following confirmation:
   • "The e-mail account EMAIL_ACCOUNT with the login USERNAME+DOMAIN_NAME and password PASSWORD with a quota of MEGABYTES Megabytes was successfully created."
4. Click on the Go Back link.
5. You should now see your new email account in the "Current Accounts" table, listed under the "Account" column. The "Current Accounts" table provides the following information:
   • Account - The email accounts and their associated email addresses you have created.
   • Usage - This entry shows you how much disk space the associated email has used.
   • Change Password - This will allow you to change the password of the associated email account.
   • Change Quota - This will allow you to change the amount of disk space allocated to the associated email account.
   • Delete - This option will delete the associated email account.
   • More- The drop down menu provides several options for managing the associated email account as shown below:
     • Access Webmail - You can directly access the associated email account via the available web based email clients.
     • Configure Email Client - This will show you the various settings that are needed when you manually configure your email client and also provides scripts for certain email clients that allows automatic configuration of your desktop mail client using the associated email account information, login, password and email address.